Return Policy

 

🪄 Star Magic – Return Policy

Thank you for shopping with Star Magic! We aim to deliver magical experiences, but if something’s not right, here’s our updated return policy:


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📅 Return Window: 1 Day Only

You must request a return within 1 day of receiving your order.

After 1 day, no returns or refunds will be accepted.

Item must be in unused, original condition, with all tags and packaging intact.

 

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🎥 Tutorial-Based Magic Items

If your purchase includes a magic trick with a tutorial video, please note:

Once the tutorial has been viewed or accessed, the product becomes non-refundable.

This is because the secret of the trick has been revealed.

 


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🔄 How to Request a Return

1. Email us at starmagicshop8@gmail.com within 24 hours of delivery.


2. Include your order ID, reason for return, and unboxing or issue video (if needed).


3. Once approved, we will guide you through the return process.

 


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🚚 Return Shipping

If the return is due to a wrong or damaged item, we’ll cover shipping.

For other reasons, you are responsible for return shipping costs.

 

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💰 Refunds

Refunds are processed only after we receive and inspect the returned item.

Refunds will be issued to your original payment method within 5–7 business days.

No refund for items with accessed tutorial videos or items damaged by misuse.

 

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📞 Need Help?

We're happy to assist!
Email: starmagicshop8@gmail.com